Previous incidents

February 2025
Feb 10, 2025
1 incident

Netbird VPN is down

Downtime

Resolved Feb 10 at 12:39pm EST

Netbird VPN recovered.

1 previous update

Feb 09, 2025
1 incident

RappIT Drive is down

Downtime

Resolved Feb 09 at 03:15pm EST

RappIT Drive recovered.

1 previous update

January 2025
No incidents reported
December 2024
Dec 20, 2024
1 incident

Netbird VPN is down

Downtime

Resolved Dec 20 at 12:41am EST

Netbird VPN recovered.

1 previous update

Dec 15, 2024
1 incident

Helpdesk is down

Downtime

Resolved Dec 15 at 01:52am EST

Helpdesk recovered.

1 previous update

Dec 13, 2024
1 incident

Web Server is down

Downtime

Resolved Dec 13 at 12:17pm EST

Web Server recovered.

1 previous update

Dec 08, 2024
1 incident

Remote Support Agents, Hosted VPN, and 4 other services are down

Downtime

Resolved Dec 08 at 11:50pm EST

R1 Storage and RappIT Cloud recovered.

16 previous updates

Dec 07, 2024
2 incidents

Remote Support Agents, Hosted VPN, and 5 other services are down

Downtime

Resolved Dec 07 at 11:48am EST

Good news! We’ve received confirmation from our upstream ISP that the outage has been fully resolved. Connectivity should now be stable for all services.

Thank you for your patience and understanding as this issue was addressed. If you continue to experience any connectivity problems, please don’t hesitate to reach out to our support team.

17 previous updates

Currently experiencing an upstream ISP outage

Degraded

Resolved Dec 07 at 11:45am EST

Good news! We’ve received confirmation from our upstream ISP that the outage has been fully resolved. Connectivity should now be stable for all services.

Thank you for your patience and understanding as this issue was addressed. If you continue to experience any connectivity problems, please don’t hesitate to reach out to our support team.

2 previous updates

Dec 06, 2024
1 incident

Web Server is down

Downtime

Resolved Dec 06 at 12:19pm EST

Web Server recovered.

1 previous update