Previous incidents

December 2024
Dec 07, 2024
2 incidents

Remote Support Agents, Hosted VPN, and 5 other services are down

Downtime

Resolved Dec 07 at 11:48am EST

Good news! We’ve received confirmation from our upstream ISP that the outage has been fully resolved. Connectivity should now be stable for all services.

Thank you for your patience and understanding as this issue was addressed. If you continue to experience any connectivity problems, please don’t hesitate to reach out to our support team.

17 previous updates

Currently experiencing an upstream ISP outage

Degraded

Resolved Dec 07 at 11:45am EST

Good news! We’ve received confirmation from our upstream ISP that the outage has been fully resolved. Connectivity should now be stable for all services.

Thank you for your patience and understanding as this issue was addressed. If you continue to experience any connectivity problems, please don’t hesitate to reach out to our support team.

2 previous updates

Dec 06, 2024
1 incident

Web Server is down

Downtime

Resolved Dec 06 at 12:19pm EST

Web Server recovered.

1 previous update

November 2024
Nov 24, 2024
1 incident

Netbird VPN is down

Downtime

Resolved Nov 24 at 07:25pm EST

Netbird VPN recovered.

1 previous update

Nov 22, 2024
1 incident

Netbird VPN is down

Downtime

Resolved Nov 22 at 12:40am EST

Netbird VPN recovered.

1 previous update

Nov 17, 2024
1 incident

Remote Support Agents is down

Downtime

Resolved Nov 17 at 11:20pm EST

Remote Support Agents recovered.

1 previous update

Nov 13, 2024
1 incident

RappIT Drive is down

Downtime

Resolved Nov 13 at 01:30pm EST

RappIT Drive recovered.

1 previous update

October 2024
Oct 29, 2024
1 incident

R2 Storage and RappIT Drive are down

Downtime

Resolved Oct 29 at 02:17pm EDT

RappIT Drive recovered.

2 previous updates

Oct 11, 2024
1 incident

Web Server is down

Downtime

Resolved Oct 11 at 12:22pm EDT

Web Server recovered from a stuck backup process. This issue has been resolved.

3 previous updates