Helpdesk
Remote Support Agents
All services are online
Last updated on Apr 30 at 07:14pm EDT
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Hosted VPN
30 days ago
Today
Netbird VPN
30 days ago
Today
R1 Storage
30 days ago
Today
R2 Storage
30 days ago
Today
RappIT Drive
30 days ago
Today
Web Server
30 days ago
Today
RappIT Cloud
30 days ago
Today
Previous incidents
Apr 29, 2025
Web Server is down
Downtime
Resolved Apr 29 at 03:07pm EDT
Web Server recovered.
1 previous update
Apr 24, 2025
Web Server is down
Downtime
Resolved Apr 24 at 08:28am EDT
Web Server recovered.
1 previous update
Emergency Maintenance – Remote Agent Security Patch
Maintenance
Resolved Apr 24 at 12:45pm EDT
Emergency maintenance to patch a security vulnerability in ConnectWise ScreenConnect has been successfully completed. All systems are fully operational, and remote access services have been restored.
We applied the latest security update (version 25.2.4) to address a ViewState code injection vulnerability affecting earlier versions of ScreenConnect. Our team worked quickly to ensure the integrity and security of our remote access systems, and no downtime beyond the maintenance window was obs...
1 previous update